Cancellation Policy: If you cancel 46 days or more
prior to your trip, you’ll get a full refund. If you cancel within 45
days of your trip, your trip will not be refunded.
Name Change Policy: If
you change any name(s) on your booking 45 days or more before the start
date of your trip, there will be no fee for the name change(s). If you
change any name(s) on your booking 44 to 31 days before the start date
of your trip, you’ll be charged a fee of US$50 per name change. Name
changes are not permitted within 30 days of the start date of your trip.
Welcome DreamTrip Eligibility Policy: The
new member rate is available for members who book their first Welcome
DreamTrip within 90 days of joining the DreamTrips community. The
special new-member rate only applies to your first Welcome DreamTrip
booking, and only if booked within the first 90 days of membership.
Members not in that window can book a Welcome DreamTrip for the higher,
existing member rate, which can be viewed in the drop-down menu. If you
book your Welcome DreamTrip at the new member rate but are outside of
your 90-day window of eligibility, we will email you to collect the
difference between the new member rate and the member rate. You must pay
the difference within 72 hours or your reservation will be canceled.
Members
can’t combine DreamTrips Points. Your membership level determines the
maximum amount of DreamTrips Points you can use. If you have more than
50 Rovia Bucks, you can apply them in the checkout process.
Contact Travel Support if you have special requests regarding bedding, meals or medical needs, or any other questions about this trip.
At
the time of booking, you will see a page with your order number and
trip cost. This is your confirmation. Please retain and bring this
information with you on your trip.
Hotel/resort credits and/or
discounts cannot be converted to cash, and any not used during your stay
will expire immediately upon your departure. Member is responsible for
paying any taxes that may be added to items purchased with hotel/resort
credit.
In the unfortunate event that an activity or excursion
is no longer available, we will substitute a similar activity of equal
or greater value.
Make sure that your passport and visa, if
applicable, are up-to-date before you leave! It’s important to double
check that you have all the identification and other documentation
required by the specific country you’re traveling to. In many countries,
passports and visas must be valid for 6 months or longer after the trip
end date. If you are unable to obtain the required identification and
other documentation, the Cancellation Policy for this DreamTrip will
apply.
Please note: Due to contractual supplier policies, we may
not be able to confirm requested name or room changes to existing
bookings for trips that are scheduled to travel within 30 days of your
request.
Members with additional people in the room, not booked
prior to travel, will be charged the hotel’s prevailing rate, not the
trip price.
Pricing shown is for each person, and is based on 2 adults per room.
Please don’t consider your change requests official until you receive a confirmation email from us.
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